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Privacy Policy

In effect as of July 21, 2026 · Version 1.0

This Privacy Policy explains how Casa Intel — a sole proprietorship operated by Xavier Morales in Arizona, USA ("we", "us", "our") — collects and handles information on this website (the "Site").

Two different things, kept separate: this policy covers the Site — people who visit, fill in a form, or use the chat. The Casa Intel platform that our clients log into is governed by a separate product Privacy Policy and Data Processing Addendum; ask us for those.

1. Information we collect

Information you give us. When you submit a form or talk to the chat assistant, we collect what you provide: your name, email, phone number, brokerage, and the answers you choose to share about your business (the tools you use, what you're looking for, your timeline, and a meeting time you pick). The content of your chat conversation with our assistant is collected and stored.

Information collected automatically.

  • First-party analytics: simple event signals (page views, whether you opened the chat, submitted a form, or played a video) tied to a random session id kept in your browser's sessionStorage, which clears when you close the tab. This runs on our own servers, not a third party.
  • Technical data: IP address and browser/device information, processed by us and by our security/CDN provider (Cloudflare) to serve and protect the Site.
  • Analytics cookies (only with your consent): if you accept analytics in our cookie banner, we use Google Analytics, which sets cookies and shares usage data with Google. We do not load Google Analytics until you choose "Accept." Decline or ignore the banner and it never runs.

We do not knowingly use session-replay recording, advertising pixels, or third-party chat vendors that would receive your conversation.

2. How we use it

  • To respond to your inquiry and book your walkthrough.
  • To understand which prospects are a fit and prepare for that conversation.
  • To operate, secure, debug, and improve the Site.
  • To follow up about Casa Intel if you asked us to.

We rely on your submission of a form or chat (you're asking us to contact you) and our legitimate interest in running the Site. We do not sell your personal information.

3. The chat assistant

Our chat assistant is a real assistant, not a demo. Your conversation is recorded and stored so we can follow up and improve the Site, and it is saved into our own systems, not handed to a third-party chat vendor. Please don't share anything you wouldn't want kept.

4. Who we share it with

We don't sell your information and share it only with providers that help us run the Site, each bound by their own data-protection terms:

  • Cloudflare — CDN / security (network metadata, IP).
  • Google — Google Analytics, only if you consent. Our fonts are self-hosted, so your IP is not sent to Google to load fonts.
  • Our own hosting and database — the servers that store the form and chat data.

5. Your choices and rights

  • Cookies: accept or decline analytics in the banner; change it anytime via "Cookie settings" in the footer.
  • California residents (CCPA/CPRA): you may request access to or deletion of your personal information and opt out of any "sale" or "sharing." We do not sell your information; to opt out of analytics sharing, decline analytics or use the "Do Not Sell or Share My Personal Information" link in the footer. We won't discriminate against you for exercising a right.
  • Everyone: email us to access or delete what we hold about you.

6. Data retention

We keep website inquiry and chat data only as long as needed to follow up and for our records, then delete or anonymize it. Analytics data follows the provider's standard retention.

7. Children

The Site and Casa Intel are for real-estate professionals and are not directed to anyone under 18. We do not knowingly collect information from children.

8. Security

Traffic is encrypted in transit (TLS), the Site sits behind Cloudflare, and our servers are firewalled. No method is perfectly secure, but we take reasonable measures to protect your information.

9. Changes

We may update this Policy; the effective date above will change and material updates will be posted here.

10. Contact

Casa Intel (sole proprietor, Arizona, USA). Privacy questions or requests: [email protected]. Governing law: Arizona, USA.

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